Effective Date: 12/16/2024

1. Introduction
Grip Intelligence ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

2. Information We Collect
We may collect the following information:
Personal Information: Name, email, phone number, and any information you submit via forms.
Usage Data: Information about how you interact with our website (e.g., pages visited, time spent on site).
Technical Data: IP address, browser type, and operating system.

Phone Numbers: Collected for account notifications, two-factor authentication, marketing communications (with your consent), and customer care.

3. How We Use Your Information
We use the collected data for the following purposes:
Providing and improving our services.
Responding to inquiries or support requests.
Sending updates, newsletters, or marketing communications (with your consent).
Analyzing trends and improving user experience.

Sending SMS notifications for account updates, marketing, two-factor authentication, and customer support, as described in our Terms & Conditions: SMS Communication Policy.

4. Sharing of Information
We do not sell your personal data. We may share information in the following scenarios:
With service providers who assist us in operating the website.
To comply with legal obligations or enforce our Terms.

With third-party service providers: Specifically for delivering SMS communications, such as account updates, marketing messages, or security alerts, in compliance with this Privacy Policy.

5. Cookies and Tracking
We use cookies and similar technologies to enhance user experience, analyze website traffic, and measure performance. You can disable cookies via your browser settings.

6. Data Retention
We retain your data as long as necessary to provide services and comply with legal obligations.

7. Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal data.
Opt-out of marketing communications.

Opt-Out Options: You can opt out of SMS communications at any time by replying STOP to our messages or contacting us at info@gripintelligence.com

8. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices.

9. Security
We implement industry-standard measures to protect your personal information but cannot guarantee complete security.

We protect SMS-related data using encryption and secure third-party SMS providers. While we strive to secure your information, no method of transmission is entirely secure.
 

10. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us: info@gripintelligence.com