Effective Date: February 1, 2026
1. Introduction
This Privacy Policy explains how Lokey Kia ("we," "us") collects, uses, and protects information in connection with our text messaging program. It applies to the SMS/MMS program operated on our behalf by our messaging platform provider, Grip Intelligence.
2. Information We Collect
When you opt in to our text messaging program, we collect the mobile phone number you provide and a record of your consent (including the date, time, and method of opt-in). We may also collect information you send us during a text conversation, such as your name, vehicle information, and service or sales preferences.
3. How We Use Your Information
We use your mobile number and the information you provide solely to send you the messages you signed up for — including service reminders, appointment confirmations, account notifications, and promotional offers — and to respond to your messages. We do not use this information for any unrelated purpose.
4. SMS / Text Messaging
When you opt in to receive text messages from Lokey Kia, the mobile phone number and consent you provide are used solely to send you the messages you signed up for. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties under any circumstances. This exclusion overrides any other sharing described elsewhere in this policy. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance.
5. How We Share Information
We do not sell or rent your personal information. We share information only with service providers who help us operate the messaging program (such as our messaging platform provider), and only to the extent needed to provide the service. As stated above, SMS opt-in data and consent are never shared with any third party.
6. Your Choices & Opt-Out
You may opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us using the details below. Opting out will stop all recurring messages from this program unless you re-enroll.
7. Data Security
We take commercially reasonable measures to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Contact Us
If you have questions about this Privacy Policy, contact Lokey Kia at our support team or (727) 799-4499. See our SMS Terms & Conditions at https://www.gripintelligence.com/lokey-kia-terms-and-conditions for full program details.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.
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